Support Center

Re-connecting Bluetooth after disconnection

Last Updated: Jun 19, 2018 09:21AM CDT
The current rule of Bluetooth is that a Bluetooth device can only be actively connected to one other BT device at a time. The QH2 Bluetooth Hub can be paired with up to 8 different devices, but it can only "talk" to one at a time.

If you walk more than 30 ft away from the QH2 while wearing your streamer, there is a good chance the devices will disconnect.  The QH2 should re-connect with the streamer once you are back in range.  If you are away from your QH2 for more than 10 minutes, you will probably have to manually re-connect. Since the QH2 is the "leader" in the Bluetooth relationship, you will probably have to tap the silver button on the QH2 to re-establish the connection.  The easiest way to avoid having to re-connect is to leave your streamer by the QH2 when you walk away.  That way, the two devices will not drop the connection.    



 

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