Support Center

CSC500 Keys Don't Work

Last Updated: Jun 26, 2017 12:04PM CDT
If the buttons on your CSC500 do not work:
  1.  If you hear clicking and not beeping when you push the buttons, the phone is set to Pulse dial instead of Tone.  The CSC500 does not have a way to re-set the phone to touch tone dial, so the phone would need to be returned for replacement.
  2.  Check all of the photo memory-dial buttons.  Push them all one by one.  Most likely one of these photo buttons has one corner of the button stuck down and just needs to be released.  Once the button is released from the down position, the rest of the buttons will again start working. 
  3. If no buttons work, the phone should come in for service.

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